Audiology

The Audiology Department assess hearing and fit hearing aids for patients with a hearing loss. It is based at Yeovil District Hospital with other clinics at Crewkerne, Wincanton and Sherborne community hospitals.

Direct referral

There is a direct referral scheme for patients requiring assessment for hearing aids for the first time. GPs can refer any patient for hearing assessment as long as there are no other ear problems.

The Audiologist assesses the patient and will discuss the results and agree the best treatment option with the patient. If appropriate an impression is taken for a hearing aid. Each patient is fitted with the most appropriate behind-the-ear digital hearing aids for their hearing loss. Patients are offered a choice of colour of hearing aid.

Follow up appointments

If patients already have an NHS aid, they can self-refer to the department for reassessment, repairs or advice. These are all on an appointment only basis. Patients can self refer once a hearing aid has been prescribed. The telephone number for all appointments regardless of location is 01935 384249 (direct line).

Hearing aid batteries

All batteries are supplied free of charge to patients issued with NHS hearing aids. Many GP surgeries now carry supplies for the convenience of their patients. Please see the list for further information

Contacts

Telephone 01935 384249. This line is generally manned from 8am to 5pm on weekdays - if it is engaged you will be asked to leave a message on the voicemail which will be responded to in a timely manner.

SMS:  07810152054

Email: audio@ydh.nhs.uk

Compliment from a grateful patient

"Thank you, so very much for the fantastic work that was done for me in your department. I attended for an appointment for a repair and was met by a delightful young lady who was very polite and extremely efficient. She was able to find the fault and set up my aids in a matter of minutes. I, along with many other people, totally rely on this marvellous service and it is gratifying to be able to send an email or pick up the phone. I have done both now and it is very assuring to know that help is there. I cannot speak too highly of you and your hard working colleagues.

I found, when I worked for the NHS, in the Ambulance Service, for 29 years that praise was never very often given, and therefore, I could hardly do more than write this mail to tell you all how I feel. I hope it will be seen by some person, in a position of authority, just to prove that praise is much deserved. Please accept my deeply grateful thanks for all the wonderful attention and kindness that has been bestowed upon me over the years of attending your department, without which, I just could never have managed, due to severe hearing loss."