This page is a printable version of: http://www.yeovilhospital.nhs.uk/privacy.htm
Date: 23 February 2012

Yeovil District Hospital NHS Foundation Trust is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Yeovil District Hospital NHS Foundation Trust website and governs data collection and usage. By using the Yeovil District Hospital NHS Foundation Trust website, you consent to the data practices described in this statement.
Collection of your personal information
Yeovil District Hospital NHS Foundation Trust collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Yeovil District Hospital NHS Foundation Trust may also collects anonymous demographic information, which is not unique to you, such as your postcode, age, gender, preferences and interests.
There is also information about your computer hardware and software that is automatically collected by Yeovil District Hospital NHS Foundation Trust. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by Yeovil District Hospital NHS Foundation Trust for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of its website.
Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Yeovil District Hospital NHS Foundation Trust public message boards, this information may be collected and used by others. Note: Yeovil District Hospital NHS Foundation Trust does not read any of your private online communications.
Yeovil District Hospital NHS Foundation Trust encourages you to review the privacy statements of websites you choose to link to from Yeovil District Hospital NHS Foundation Trust so that you can understand how these sites collect, use and share your information. Yeovil District Hospital NHS Foundation Trust is not responsible for the privacy statements or other content on websites outside of the Yeovil District Hospital NHS Foundation Trust family of websites.
Use of your personal information
Yeovil District Hospital NHS Foundation Trust collects and uses your personal information to operate the website and deliver the services you have requested. The Trust also uses your personally identifiable information to inform you of other products or services available from Yeovil District Hospital NHS Foundation Trust and its affiliates. The Trust may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
Yeovil District Hospital NHS Foundation Trust does not sell, rent or lease its customer lists to third parties. Yeovil District Hospital NHS Foundation Trust may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Yeovil District Hospital NHS Foundation Trust may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Yeovil District Hospital NHS Foundation Trust, and they are required to maintain the confidentiality of your information.
Yeovil District Hospital NHS Foundation Trust does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.
Yeovil District Hospital NHS Foundation Trust keeps track of the websites and pages our customers visit within Yeovil District Hospital NHS Foundation Trust, in order to determine what Trust services are the most popular. This data is used to deliver customized content and advertising within Yeovil District Hospital NHS Foundation Trust to customers whose behavior indicates that they are interested in a particular subject area.
Yeovil District Hospital NHS Foundation Trust Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Yeovil District Hospital NHS Foundation Trust or the site; (b) protect and defend the rights or property of Yeovil District Hospital NHS Foundation Trust; and, (c) act under exigent circumstances to protect the personal safety of users of Yeovil District Hospital NHS Foundation Trust, or the public.
Use of cookies
The Yeovil District Hospital NHS Foundation Trust Web site use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a webpage server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the webserver that you have returned to a specific page. For example, if you personalize Yeovil District Hospital NHS Foundation Trust pages, or register with Yeovil District Hospital NHS Foundation Trust site or services, a cookie helps Yeovil District Hospital NHS Foundation Trust to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Yeovil District Hospital NHS Foundation Trust Web site, the information you previously provided can be retrieved, so you can easily use the Yeovil District Hospital NHS Foundation Trust features that you customized.
You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Yeovil District Hospital NHS Foundation Trust services or Web sites you visit.
Security of your personal Information
Yeovil District Hospital NHS Foundation Trust secures your personal information from unauthorized access, use or disclosure. Yeovil District Hospital NHS Foundation Trust secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
Changes to this statement
Yeovil District Hospital NHS Foundation Trust will occasionally update this Statement of Privacy to reflect company and customer feedback. The Trust encourages you to periodically review this statement to be informed of how it is protecting your information.
Contact Information
Yeovil District Hospital NHS Foundation Trust welcomes your comments regarding this Statement of Privacy. If you believe that Yeovil District Hospital NHS Foundation Trust has not adhered to this statement, please contact Yeovil District Hospital NHS Foundation Trust at communications@ydh.nhs.uk. We will use commercially reasonable efforts to promptly determine and remedy the problem.